NEW YORK – March 25, 2025 – Attune®, the modern insurance platform for small businesses, has been recognized with two Stevie® Awards as part of the 19th annual Sales & Customer Service Awards. Attune’s team was named a Front-Line Customer Service Team of the Year and was recognized in the Achievement in Customer Service Automation category, both for its human-centered service and innovation.
The Stevie Awards, the world’s top honors in sales, customer service, and business development, honored Attune for its exceptional dedication to a “broker-first” approach and strategic use of automation to enhance efficiency and empower teams to provide exceptional, human-centered service.
Judges from industry leaders such as Microsoft, McKinsey & Company and Purdue University commended Attune’s well-rounded approach to broker satisfaction, noting the team’s investment in employees, commitment to building trust and consistent delivery of industry-leading service. They consistently highlighted Attune’s success in leveraging automation to streamline broker workflows, enhance efficiency, and free up time to focus on high-value activities and build deeper relationships with brokers. Attune’s data-driven results, customer-centricity, and balance between automation and human support led to improved customer satisfaction scores and near-zero error rates.
"The Stevie Awards are a tremendous honor and testament to the dedication of the Attune team," said Nick Brett, Head of Operations at Attune Insurance. "We believe in a ‘broker-first’ philosophy and leveraging technology to empower our team to provide exceptional, human-centered service. These awards validate our efforts, and we're motivated to continue setting new standards for customer experience in the industry."
More than 2,100 nominations from organizations of all sizes and in virtually every industry, in 45 nations and territories, were considered in this year’s competition.
Attune empowers insurance agents to better serve small businesses across America by making it easier and more profitable for agents to say “yes” to their small business clients. Launched in 2016, our award-winning team of technology and insurance experts is revolutionizing the industry by delivering faster, more accurate policy creation and tackling outdated methodologies with intelligent automation and analytics. Our curated one-stop shop of exclusive property and casualty insurance products, including EverPeak™ Workers’ Comp, is integrated into a seamless, intuitive online platform. Learn more at Attuneinsurance.com.